FAQ’s

Hbkirana.in is a platform that allows you to order groceries online and have them delivered to your doorstep. Simply browse our selection of products, add items to your cart, and proceed to checkout. Once your order is placed, our team will pick and pack your items and deliver them to your specified address.

We currently deliver to select areas in Kumher, Deeg. You can check if we deliver to your area by entering your pin code during the checkout process.

delivery hours vary depending on your location and availability. You can choose a delivery time slot that works best for you during the checkout process.

Yes, we have a minimum order requirement of [insert minimum order amount) for all orders.

We accept payment via credit/debit card, net banking, and cash on delivery (COD) for select areas. Please note that COD orders may be subject to additional charges.

Orders can be modified or canceled within 1 Hour of placing the order, provided that the order has not yet been processed for delivery. Please contact our customer support team at contact phone number for assistance with modifications or cancellations.

If you receive a damaged or incorrect item, please contact us immediately upon receipt of the order. We will arrange for a replacement or refund, depending on the circumstances.

Refunds are issued for canceled orders that meet our cancellation criteria. Please refer to our cancellation and refund policy for more information.

You can reach our customer support team by emailing us at info@hbkirana.in to assist you with any questions or concerns you may have.

We welcome your feedback and suggestions! You can submit feedback through our website or mobile app, or you can contact our customer support team directly. We appreciate your input as we strive to improve our services.